If you need to file a Warranty Claim for a product suffering from a manufacturing defect within it's warranty period, please follow this procedure:
- If you purchased online from www.SOURCEvapes.com:
- File a Claim along with your account email address and your Order Number.
- This is the same email you made your purchase with.
- Your Order Number is on the receipt emailed to you after your purchase (Starts with SC-XXXX)
- If you purchased from another Authorized Retailer:
- Please register your product as you can after your purchase (If you don't know your warranty number, please leave blank)
- Please email us at support@SOURCEvapes.com detailing the problem with your product. Please provide as much detail as possible including pictures if possible and a copy of your purchase receipt.
- Please allow up to 24 hours for a response.