How do I file a Warranty Claim?

If you need to file a Warranty Claim for a product suffering from a manufacturing defect within it's warranty period, please follow this procedure:

  • If you purchased online from
    • File a Claim along with your account email address and your Order Number.
      • This is the same email you made your purchase with.
      • Your Order Number is on the receipt emailed to you after your purchase (Starts with SC-XXXX)
    • Contact us directly
      • Use our Live Chat on (M-F 10am - 9pm)
      • Email:
      • Call: (855) 710-8700
      • Twitter: @SOURCEvapes
      • Facebook:
  • If you purchased from another Authorized Retailer:
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