How do I return a purchase from

If you are not happy with your purchase for any reason, you can feel free to send back your purchase or exchange it.

Only products purchased from are available for Return. All return requests must contact submit a Return Request and receive an RMA to be eligible for a Return

The return two options available:

  • Refund: Except for any products designated on the website as non-returnable, we will accept a return of the products for a refund of your purchase price, less the original shipping and handling costs, provided such return is made within fourteen (14) business days of shipment.  All returned items must be unused, in original packaging and in perfect sellable condition to qualify for a refund.

  • Store Credit: All purchases can be returned for store credit within 30 days of purchase.

Please submit pictures of the product being submitted for an RMA along with an order number. 

Please note that all product returns are subject to inspection upon their return and all products submitted for a Full Refund must be in perfect sellable condition. Those not received in such a state will receive Store Credit

All cartridges, atomizers, buckets/inserts, clearance items are final sale and are NOT covered by our Return Policy.


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